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Ear Wax Removal for South Auckland Residents

Family Hearing Centre is your trusted choice for Ear Wax Removal, serving South Auckland residents at our Epsom, Auckland clinic.

We are dedicated to ensuring our South Auckland patients enjoy the gift of clear hearing, empowering them to fully embrace and enrich their lives.

Ear Wax Removal: Pro Gallery

Understanding Ear Wax

If you reside in South Auckland and are contemplating ear wax removal, understanding the intricacies of ear wax is a crucial first step.

Ear wax, a vital element in the ear's self-cleaning process, is naturally produced to safeguard and cleanse. Generated by glands within the skin lining the outer portion of your ear canals, this wax, along with microscopic hairs in these passages, serves as a trap for dust and other external particles. This protective mechanism helps prevent potential harm to internal structures, including the delicate eardrum.

Signs of Ear Wax Build-Up

Although ear wax plays a crucial role in maintaining ear health, some individuals may undergo excessive production, resulting in discomfort and a spectrum of symptoms. These may include ear pain, diminished hearing, a sense of fullness, itchiness, susceptibility to infection, bouts of dizziness, and the occurrence of ringing in the ear (tinnitus).

Experience Safe and Effective Ear Cleaning with our Innovative Ear Suction Solution.

For South Auckland residents seeking professional ear wax removal, you've arrived at the right destination. At Family Hearing Centre in Epsom, we offer a secure and effective solution for ear cleaning, with a special emphasis on the well-being of your ears. Our recommended method, ear microsuction, is widely recognised as the gold standard by medical professionals, surpassing traditional approaches like ear syringing.


When you schedule your ear wax removal appointment with our skilled audiologists at our Epsom clinic, you will receive a comprehensive examination of your ears. The ear wax removal process will be customised to your individual medical history and the specific characteristics of the ear wax in question.

Our approaches to ear cleaning encompass:

  • Ear Microsuction: Employing a gentle ear suction (vacuum), we skillfully eliminate debris or wax from the ear canal. This procedure is meticulously performed under magnifying loupes for optimal precision.

  • Instrumentation: This method is utilised for the delicate removal of ear wax near the ear canal entrance. Carefully inserted instruments clear the debris or wax while being closely observed through magnifying loupes.


In situations where the wax is impacted, adhering to the canal walls, we may employ almond oil or saline to soften it. Depending on the severity, a follow-up appointment with our audiologists may be recommended.

Visit our Auckland ear cleaning clinic to schedule your ear wax removal service. Choose Family Hearing Centre for a personalised, gentle, and effective approach to ear wax removal in Auckland.

Read what our satisfied patients have to say about their experiences at Family Hearing Centre for ear wax removal services.

Ear wax removal appointment details:

Cost of ear wax removal: $65 including GST.

Duration of appointment: 15 minutes.

Ear Wax Removal: Services
Leanne Ma from Family Hearing Centre checking patient's ear with otoscope..

Contact our Auckland ear cleaning centre at Family Hearing on 09 217 6944 to make a booking or book an ear wax removal appointment online. 


At Family Hearing Centre, we also offer in-depth hearing tests and Auckland's latest hearing aid solutions, so you can reclaim every precious sound.

Learn about our dedicated team of Auckland Audiologists and the values that drive our ear care services. 

Our ear clinic is open from Monday to Friday 9am to 4:30pm.

Closed on weekends and public holidays.

Located at:

371 Manukau Road,


Auckland 1023

FAQ about ear wax removal for our South Auckland residents

Explore our frequently asked questions to learn more about the comprehensive ear wax removal service we offer in Auckland.

  • What does an Audiologist help with?
    Audiologists are highly trained healthcare professionals who specialise in diagnosing and treating various hearing and balance disorders. They provide comprehensive services to individuals of all ages, addressing concerns such as hearing loss, Tinnitus, Auditory Processing Disorder, ear wax build-up, and other hearing and ear--related issues. Additionally, they play a crucial role in the selection and fitting of hearing aids, offering support to enhance your hearing and overall well-being. Get in touch with your Family Hearing Centre Auckland audiologist, to discover comprehensive ear health solutions. For more information about our hearing system, read our blog about how we hear the sounds that pass through our ears.
  • Can an Audiologist do a hearing test?
    Yes, audiologists are fully equipped to perform thorough hearing assessments. Our audiology clinic in Auckland offers a wide range of hearing tests for all ages. We utilise a range of advanced diagnostic tools to assess your auditory function and identify any hearing challenges or abnormalities. We are fully set up to conduct hearing tests for infants and children. Read about the signs of hearing loss in infants and toddlers for information about hearing loss and young children.
  • What can an Audiologist tell from a hearing test?
    During a hearing test, an audiologist can obtain valuable insights into your hearing health. They can determine the degree and type of hearing loss you may have, providing a clear picture of your hearing and ear health. This information can guide them in offering tailored treatment options or further referrals as necessary. Schedule a hearing test appointment with our Auckland audiologist today.
  • Can an Audiologist detect and diagnose ear problems?
    Audiologists are trained at detecting a variety of ear problems, including conditions such as ear infections, ear wax buildup, and more. Their expertise enables them to provide early detection and appropriate referrals to other specialists when required, ensuring comprehensive ear care. At our Auckland audiology clinic, we offer a wide range of audiology services to ensure that your ear health is expertly cared for.
  • What is the difference between an Audiometrist and an Audiologist?
    The distinction between an Audiometrist and an Audiologist lies in their qualifications and scope of practice. Audiologists in New Zealand hold a Master of Audiology degree or equivalent overseas qualification and possess in-depth training, allowing them to diagnose and treat a wide range of hearing and balance disorders. On the other hand, Audiometrists may have varying levels of training, which may not encompass the same comprehensive expertise as Audiologists. MNZAS Audiologists are Full Members of the New Zealand Audiological Society, the professional body for Audiologists and Audiometrists in New Zealand. They are able to access all funding options that you may be entitled to. MNZAS Audiologists maintain continual professional development to stay current.
  • Can an Audiologist manage Tinnitus?
    Yes, at our Auckland audiology clinic, we can indeed provide management and treatment options for tinnitus. While tinnitus may not always be "fixed" in the sense of a complete cure, Audiologists offer strategies and therapies to help individuals cope with and reduce the impact of tinnitus in their daily lives. These approaches may include education, sound therapy, and the use of specialised devices. Book your Tinnitus appointment with our audiologist today.
  • Can a GP refer you to an Audiologist?
    In many cases, your General Practitioner (GP) will refer you to an audiologist for a hearing assessment or further evaluation and treatment of hearing issues. We work closely with GPs and Ear, Nose and Throat (ENT) specialists, ensuring a collaborative approach so that you receive the appropriate care for your hearing health needs.
  • How much is a Hearing Test in New Zealand?
    The cost of a hearing test in New Zealand can vary depending on the audiology clinic and the specific services offered. Review our hearing test pricing for the specific tests and assessments you are after. Alternatively, feel free to contact our audiology clinic directly for accurate pricing details and any potential subsidies or funding options you might be entitled to.
  • What is the difference between a hearing specialist and an Audiologist?
    In many cases, the terms ‘hearing specialist’ and ‘audiologist’ are used interchangeably. ‘Audiologist’ is the correct or official term for ‘hearing specialist’ as we are specialists in hearing. However, audiologists deal with more than just hearing. We are experts in assessing, diagnosing, and treating various ear-related issues. Refer to ‘What does an audiologist help with’ for more information on the role of an audiologist.
  • What Auckland regions do Family Hearing Centre serve?
    Whether you are looking for an Auckland audiologist in New Market, Blockhouse Bay, North Shore or other areas in Auckland, we welcome patients from all over Auckland and would gladly help you with your hearing needs.
  • Can an Audiologist clean ear wax?
    Yes, certain audiologists are skilled in performing ear wax removal. Your audiologists at Family Hearing Centre have completed the training to safely and confidently remove ear wax. They employ safe and effective methods, such as micro-suction or instrumentation, to remove excess ear wax, contributing to improved hearing and ear health. Book an audiologist appointment to get your ear wax removed today.
  • Can an Audiologist help with ear pressure?
    Yes, our Auckland audiologists at Family Hearing Centre have a deep understanding of ear pressure concerns and can assist. Ear pressure can be related to issues like ear wax build-up, eustachian tube dysfunction or middle ear problems. Audiologists can assess your ears, identify the cause of the pressure, and recommend appropriate treatments or referrals to other specialists if needed. In addition, we have a variety of hearing tests at our Auckland clinic that cater to all age groups and levels of hearing loss. Our audiologists in Auckland can recommend the most suitable hearing test based on your specific needs and concerns.
  • How is a blocked eustachian tube diagnosed?
    Our Auckland audiologists at Family Hearing Centre can diagnose eustachian tube dysfunction through various methods. This may involve a combination of examining the ears, conducting hearing tests, and observing symptoms like ear pressure or discomfort. Read our eustachian tube dysfunction blog to understand the treatment options available at our Auckland audiology clinic.
  • Can an Audiologist fix tinnitus?
    While there is no definitive cure for tinnitus, our audiologists at Family Hearing Centre in Auckland can provide management strategies and treatments to help reduce its impact. Our audiologists may recommend hearing aids for tinnitus management, sound therapy, counselling, or other techniques to alleviate symptoms.
  • What is the difference between a hearing test and an Audiologist?
    A hearing test is an evaluation of your ability to hear sounds at different frequencies and volumes. An audiologist in Auckland is a trained professional who conducts hearing tests and specialises in diagnosing, treating, and managing hearing loss. Audiologists can offer a comprehensive assessment beyond just a basic hearing test. Additionally, at Family Hearing Centre, we specialise in microsuction ear wax removal, a safe and effective method for clearing excess ear wax. We are also highly skilled in fitting our Auckland patients with hearing aids to ensure they achieve the optimal hearing solution tailored to their needs.
  • Is it better to get a hearing aid from an Audiologist?
    Our Audiologists in Auckland at Family Hearing Centre have specialised expertise in assessing hearing loss and fitting hearing aids based on individual needs. At Family Hearing Centre, our Audiologist can also provide personalised care, follow-up appointments, and adjustments to ensure your hearing aid(s) works effectively for you.
  • Why would someone go to an Audiologist?
    People go to audiologists for various reasons including hearing loss, tinnitus, ear infections, and other ear or auditory concerns. Audiologists conduct comprehensive assessments and diagnostic tests, such as hearing tests, to evaluate hearing function and identify specific issues. Additionally, at our Auckland Audiology clinic, we offer specialised services including microsuction ear wax removal and custom ear plug fittings. Our audiologists are experienced in diagnosing and treating conditions like auditory processing disorder, ensuring that each patient receives personalised care and appropriate recommendations. We also provide expert guidance on hearing aids, optimising hearing solutions to meet individual needs and preferences.
  • What age should you see an Audiologist?
    It's recommended to see an audiologist at any age if you have concerns about hearing or balance. For infants or children, early detection of hearing issues is crucial for development. Adults should also seek evaluation if they notice changes in their hearing or experience symptoms like tinnitus or blocked ears. We have a wide variety of hearing tests in Auckland specifically suited to all ages and stages of hearing loss. Overall, it's never too early or too late to consult with an audiologist if you suspect any hearing-related problems.
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